Partner Communication

Cadence OneFive works with partners across the building decarbonization ecosystem—funders, contractors, property owners, and program administrators. We believe in meeting partners where they are, using the communication tools that work best for each relationship.

Communication Channels

We connect with partners on the platform of their choice:

Slack — Real-time collaboration with shared channels between our workspace and yours. Ideal for active project teams and ongoing partnerships.

Microsoft Teams — For partners who prefer Teams, we can bridge our communications to your workspace.

Mailing Lists — For broader partner networks or periodic updates, we support mailing list integrations.

Email — Direct email communication for partners who prefer traditional correspondence.

Getting Connected

To set up a communication channel with Cadence OneFive, contact your Cadence point of contact or reach out to hello@c15.io.

We’ll work with you to establish the right channel for your team’s needs and integrate it with our internal systems so messages flow seamlessly between organizations.

Chat Bridge Privacy Policy

This policy covers our chat bridge service that connects your Slack or Microsoft Teams channel to our Discord server.

Think of it like email—messages you send to us are stored on our side, and messages we send to you are stored on yours. The difference is that everyone stays in their own workspace instead of juggling inboxes.

What We See

When you use the bridge, we handle:

Your messages — The text you send in the connected channel
Who sent it — Your display name and profile picture
Shared files — Links to attachments (the files stay on Slack/Teams)

What Happens to Your Messages

We forward messages instantly to our Discord server
Messages show your name with “(via Slack)” or “(via Teams)”
Once delivered, messages are stored in Discord just like any chat—that’s the point!

What We Don’t Do

We don’t read messages in other channels—only the one connected to the bridge
We don’t access your DMs, private channels, or anything else in your workspace
We don’t use your messages for AI training, analytics, or anything beyond delivery
We don’t sell or share your data

What We Store

Connection info — Channel IDs and workspace IDs, stored encrypted so the bridge works
Slack login tokens — Stored securely, used only to post messages for you
Your messages — Stored in our Discord server, where our team can read and respond to them

Disconnecting

Ask your Cadence contact to disconnect anytime. We’ll delete your connection data.

Chat Bridge Terms of Use

By connecting your channel, you agree to these terms.

Use It for Work

The bridge is for business communication with Cadence. Please:

Keep it professional and related to our partnership
Don’t send anything illegal, harmful, or abusive
Don’t try to break or misuse the service
Don’t send spam or malware

Your Side

You’re responsible for what your team sends
Make sure your team knows messages go to our Discord
Follow your own organization’s rules about external communication

Our Side

We will:

Keep the bridge running
Protect your connection data
Let you know about significant changes
Disconnect you when you ask

No Guarantees

The bridge might have downtime or delays. We do our best, but we can’t promise perfect reliability or be responsible for missed messages.

Ending the Connection

Either of us can disconnect anytime. We’ll disconnect bridges that break these rules.

Updates

We might update these terms. Keep using the bridge = you accept the updates.

Last updated: December 20, 2025

Questions? Email hello@c15.io.