Problem-Solving Competencies
These competencies relate to analyzing complex situations, making data-driven decisions, and developing innovative solutions to challenges.
Think in systems
Section titled “Think in systems”Identify, analyze, and solve complex problems while understanding system interconnections.
Behaviors
Section titled “Behaviors”- Identifies and analyzes complex problems
- Understands system interconnections
- Thinks holistically about solutions
- Appreciates how system behavior follows design
- Develops innovative solutions
Make data-driven decisions
Section titled “Make data-driven decisions”Use data and analytics to inform strategy and drive decisions.
Behaviors
Section titled “Behaviors”- Implements robust data ecosystems
- Utilizes advanced analytics for decisions
- Drives data-centric culture
- Leverages predictive modeling and A/B testing
- Sets and tracks KPIs
Identify and manage risks
Section titled “Identify and manage risks”Identify, assess, and mitigate risks proactively.
Behaviors
Section titled “Behaviors”- Identifies project and business risks
- Assesses risk levels systematically
- Develops mitigation strategies
- Monitors risk factors
- Balances risk and opportunity
Adapt when conditions change
Section titled “Adapt when conditions change”Address challenges creatively and flexibly as conditions change.
Behaviors
Section titled “Behaviors”- Analyzes challenges from multiple angles
- Develops innovative solutions
- Adapts strategies to changing conditions
- Remains calm under pressure
- Balances multiple constraints
Be pragmatic and open-minded
Section titled “Be pragmatic and open-minded”Balance idealism with practical constraints; choose the right tool for the job.
Behaviors
Section titled “Behaviors”- Values appropriate tools over purism
- Balances scalability, maintainability, and speed
- Makes sound judgment calls
- Appreciates complexity to find simplification
Keep learning and adapting
Section titled “Keep learning and adapting”Stay curious, motivated to develop new skills, and able to adapt to changing contexts.
Behaviors
Section titled “Behaviors”- Learns new technologies quickly
- Curious about new approaches and motivated to develop skills
- Adapts to changing project requirements
- Stays updated on industry trends
- Seeks out learning opportunities and takes on challenges
- Open to feedback and trying new things
- Pursues professional development
- Applies learnings to improve work